DCOM - International Money Transfer Service,  Japan

How to Send Money

DCOM now offers Money Transfer to nearly 200 countries* in the world through MoneyGram in 10 minutes* and also offers Money Transfer to Vietnam through Sacombank-SBR. Please check below steps for how to register and send money with us!
STEP 1: MEMBERSHIP REGISTRATION
Customer is required to register before performing any transaction with us. Please register your Membership either by ONLINE MEMBERSHIP REGISTRATION in this website or SUBMIT your duly filled Registration Form with a copy of your valid ID to our company in person, by postage mail or e-mail, fax.
You may check HOW to apply an ONLINE REGISTRATION here.
For Registered Members: login here!
STEP 2: LOADING FUNDS INTO YOUR DCOM ACCOUNT
Please transfer the funds (both remittance funds and service charge) to us by ONE of the following methods:
Making bank transfer to the bank account that DCOM had informed you.
SENDER name when you do bank transfer to our account MUST be match with the Membership's name that you had registered with DCOM.
Cash payment at our counter:
DCOM MONEY EXPRESS
Address: Tokyo, Chuo-ku, Nihonbashi Kayabacho 2-5-5 Kayabacho Building 3F - Tel: 03-6661-2477
Fax: 03-6661-9181
Check Google Maps
Tokyo Metro Hibiya line - Kayabacho Station (Exit 2: 1min walk)
STEP 3: MAKE A REMITTANCE ORDER
Please make a Remittance Order from your Customer's Account Page or SUBMIT your Remittance Order to DCOM either in person or by fax, e-mail, telephone.
NOT required for customers using auto-transfer service
For the MoneyGram Service
Fax, e-mail and telephone is NOT applicable.
For the ONLINE registered the customers
We will deliver to your registered address a letter by Registered Mail in order to identify your address. We will NOT process your transaction until you receive this mail, if the remittance amount is over JPY100,000.
STEP 4: RECEIVING REMITTANCE STATEMENT
After implemented your transaction, DCOM will provide a transaction details including Reference Number (REF) to your email or mobilephone number which was registered in our system. Please advise your receiver these information.
You may check your transaction history and its status in your Customer's Account Page.
STEP 5: RECEIVING REMITTANCE FUNDS
Our payout agents in the destination country will contact your Receiver and make payment to your receiver by Cash at the counter, Credit to a Bank Account or Deliver to Receiver home address according to your Remittance Order.
For the MoneyGram Service: Receiver is required to visit MoneyGram's Agent to pick up the remittance funds. Please check here for the Pay-out Locations.

 

CUSTOMER'S SUPPORT CENTER

Mobile (Softbank)
Tel
03-6661-2477
Fax
03-6661-9181
E-mail address
cs@SendMoney.co.jp
*Business hours:
09:00~18:00 (Monday- Friday)
10:30~15:00 (Sunday & Holidays)
---Useful Links---
Du hoc Nhat Ban
在日ベトナム大使館
ホーチミン市の貿易・投資促進センター
Ban cua Tu nghiep sinh
So tay Tu nghiep sinh
Thong tin lao dong tai Nhat ban


Copyright © 2011-2017 D. Communications, Inc. All Rights Reserved. Money Transmitter Registration No: 00001 Approved by Hokuriku Finance Bureau, Japan.